An enterprise-level fully hosted secure, multi-lingual (currently configured in English & Hindi) IVR - Interactive Voice Response System that enables you to collect payments securely over the telephone through an automated voice prompt driven process with no equipment, hosting, programming or recurring maintenance costs. All you need to do is maintain a call center where a customer can call to purchase your goods and services.
CCAvenue PhonePay Benefits
- No equipment, hosting, programming or recurring maintenance costs.
- 24 x 7 Operations
- Real-Time Visa, MasterCard, American Express, JCB and Diners Club Credit Card / Debit Card / ITZ Cash Card Processing
- Secure and advanced phone technology that receives payment details from the customer in the form of touch-tone (DTMF) inputs, which cannot be deciphered by the customer service agent
- 100% PCI DSS V3.2.1 Compliant Credit Card Processing for maximum security
Real-Time Web Reporting and Statistics via Web Interface (CCAvenue M.A.R.S. Account)
- In-Built Risk Management Engine to mitigate frauds and save you from chargeback related losses
- Zero setup or recurring fixed costs
- One CCAvenue account for both your Website and PhonePay payment collections
- Customized IVR that can be deployed on merchant location, also available
How it Works?